Choose Product
Identify Problem
03
Find Solutions

Oven won't turn off

01 - Range/Stove/Oven Touchpad and Control Panel
If the oven won't turn off, you should unplug the power cord or shut off the power supply and let the oven cool down. Disconnect the touchpad ribbon from the control board and restore power to the oven. If the oven does not start to heat back up with the touchpad ribbon disconnected, the touchpad and control panel is likely defective and will need to be replaced.
Required Part
Range/Stove/Oven Touchpad and Control Panel
Enter model number to search for the required part specific to your product
Most Common Solution
02 - Range/Stove/Oven Touchpad
If the oven won't turn off, you should unplug the power cord or shut off the power supply and let the oven cool down. Disconnect the touchpad ribbon from the control board and restore power to the oven. If the oven does not start to heat back up with the touchpad ribbon disconnected, the touchpad is likely defective and will need to be replaced.
Required Part
Range/Stove/Oven Touchpad
Enter model number to search for the required part specific to your product
Most Common Solution
03 - Range/Stove/Oven Temperature Control Thermostat
The temperature control thermostat monitors the temperature inside the oven and cycles on the heat when the oven temperature gets too low. If the temperature control thermostat fails, the oven won’t heat. However, this is not very common. Before replacing the oven thermostat, first check more commonly defective components—specifically the igniter and the bake and broil elements. If these components are not defective, the temperature control thermostat might be at fault. The temperature control t...hermostat cannot easily be tested. If you suspect the thermostat is defective, replace it.
Required Part
Range/Stove/Oven Temperature Control Thermostat
Enter model number to search for the required part specific to your product
Most Common Solution
04 - Range/Stove/Oven Oven Control Board
The oven control board has relays that send voltage to the bake and broil circuits according to the user settings and sensor input. If one of the control board relays shorts closed, the control board may send continuous voltage to the heating circuit. If the oven continues to heat after it is turned off, the control board is likely defective. If the control board is defective, replace it.
Required Part
Range/Stove/Oven Oven Control Board
Enter model number to search for the required part specific to your product
Most Common Solution
05 - Range/Stove/Oven Bake Element
Sometimes, if the heating element burns out, it can short out to the inside of the oven. If the heating element has shorted out, the oven will not turn off. Often, if the bake element has shorted out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has shorted out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.
Required Part
Range/Stove/Oven Bake Element
Enter model number to search for the required part specific to your product
Most Common Solution
06 - Range/Stove/Oven Broil Element
If the broil element is shorted out, the oven may not turn off. Often, if the element has shorted out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element is shorted out, use a multimeter to test the element for continuity. If the broil element shows continuity from the terminals to the outer case, this indicates that it is shorted out. If the broil element is shorted out, replace it.
Required Part
Range/Stove/Oven Broil Element
Enter model number to search for the required part specific to your product
Most Common Solution