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Identify Problem
03
Find Solutions
My Electric Stove Burner Won't Turn Off
01 - Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
Required Part
Range/Stove/Oven Knob
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Most Common Solution
02 - Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
Required Part
Range/Stove/Oven Surface Element Switch
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Most Common Solution
03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
04 - Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage ...
Required Part
Range/Stove/Oven Oven Control Board
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Most Common Solution
05 - Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Required Part
Range/Stove/Oven Control Panel
Enter model number to search for the required part specific to your product
Most Common Solution
06 - Range/Stove/Oven Coil Surface Element
Sometimes, when the surface element is shorted out, it is visibly damaged. Inspect the surface element for damage. If the element is damaged, replace it. To determine if the element has shorted out, use a multimeter to test the element for continuity. If the coil surface element does not have continuity, replace it.
Required Part
Range/Stove/Oven Coil Surface Element
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Common Solution
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Magic Chef Range/Stove/Oven PartsNorge Range/Stove/Oven PartsThermador Range/Stove/Oven PartsKitchenAid Range/Stove/Oven PartsRoper Range/Stove/Oven PartsEstate Range/Stove/Oven PartsGarland Range/Stove/Oven PartsBosch Range/Stove/Oven PartsJC Penney Range/Stove/Oven PartsSamsung Range/Stove/Oven Parts
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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